- Who is responsible for paying duties and taxes for international shipments?
The Consignee (Recipient) of the package is responsible for any duties and import taxes due upon delivery. These are not calculated or charged when you place your order and must be paid directly to Customs.
- How much do I need to pay for the import duty?
The amount of customs duty varies by country and depends on the recipient country’s tariff policies. For USPS First Class shipments, we generally declare an invoice value between $20 USD and $150 USD and mark the package as a gift to help minimize duties, though this is subject to your country’s regulations.
- What will we do to reduce your import tax?
If you have specific requirements for the declared value of the invoice, please contact us at Email: [email protected]. We will adjust the declared value according to your instructions. If no instructions are provided, we typically declare the value between $20 USD and $150 USD based on the package’s weight and size.
- What will we do if your package encounters customs clearance issues?
If your package faces customs clearance issues, we will cover the customs clearance fees and provide the shipping invoice for you to present to customs. We will also assist by contacting USPS to help resolve the situation.
Updated on 21st, Apr, 2025
For assistance, contact us at Email: [email protected]. Our customer service team is available Mon – Sun: 10 am – 5 pm (EST).